FAQ
Your questions, answered.
Have one that isn’t here? Email hello@uncloud.life.
What happens when my computer is off or asleep and I need a file from my phone?
Your host computer needs to stay on if you want 24/7 access to your files.
What happens when my internet provider gives me a new IP address?
Uncloud uses Tailscale under the hood, which handles that automatically.
If my computer’s disk dies, are my files gone?
We’re in discussions with a leading offsite secure backup & recovery partner to offer backup and recovery as a value-add through Uncloud. Details are still to be decided, but we hope to share something soon.
Does Uncloud replace a notes app like Evernote?
Not yet. Turning notes into files is one of the use cases we’re working to solve. For now we’re focused on Dropbox and Google Drive, but we’re starting to think about notes. Suggestions are welcome at hello@uncloud.life.
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